General collections information describes overall terms and programs for federal agencies to collect money. Fiscal Service is responsible for these conditions governing how agencies utilize these services and the appropriate depositories available.

Proper payroll management ensures that payrolls are accurately recorded and reconciled with financial management information.

The general public, government entities, businesses, and institutions can pay and collect money electronically without paper checks or cash. Mechanisms that can be used include ACH credit, ACH debit, Fedwire settlements, credit and debit cards, and Digital Wallets remotely.

Current guidance on paper deposit transactions include the requirements for using depositaries to hold public money, the Lockbock Network (LBN), and instructions on how to deposit both domestic and foreign checks and cash.

Fiscal Service provides nontax, administrative debt collection services through the Centralized Receivables Service (CRS) to federal agencies.

Unclaimed Federal Funds involve agency guidelines for federally owned monetary assets that have had no recorded activity for over a year, also known as unclaimed assets. Agencies are responsible for locating, recovering, and accounting for these unclaimed assets as required by Fiscal Service requirements.

Agencies must follow requirements for proper debt collection reporting. Fiscal Service provides guidance and services to ensure agencies properly report receivables.

Agencies must transfer delinquent debt to Fiscal Service’s Cross Servicing program. Delinquent debts that meet certain criteria are exempt from Cross Servicing and may be serviced at Debt Collection Centers instead of in Cross-Servicing.