i360technologies, Inc.

Project and Program Management Support
 

Assist agencies in planning, executing, maintaining, and closing out projects using a blend of traditional (PMBOK) and Agile project and program management (PM) best practices and methodologies. PM support activities can be provided across all phases of the Modernization and Migration Management (M3) Framework and the M3 Playbook. PM Support activities may include: Phase 1 (Readiness) - establish a PMO & procedures; establish Governance Structure and Processes; Phase 2 (Selection) - Complete Business Needs Workbook on requested services; Develop the Implementation Approach, proposed schedule, and cost estimate; Phase 3 (Engagement) - finalize the implementation roadmap; Maintain and Execute Risk Processes; Monitor, measure, and report on program migration progress; Phase 4 (Migration) - Manage schedules/IMS; manage IV&V plan; escalate decisions and issues; manage scope and monitor program performance using Program Management Plan; Phase 5 (Operations) - evaluate Success Metrics; evaluate schedule, scope, and cost of the migration against baseline metrics; Collect Lessons Learned; implement O&M Governance.

Engagement Support
 

Upon selection of a service provider and/or and financial system, assist agencies in conducting detailed planning through a Requirements Fit-Gap Analysis and finalizing the implementation roadmap in alignment with M3. Additional activities include creating a joint Requirements Traceability Matrix (RTM), prioritizing mission critical and nice-to-have requirements against standard requirements, reviewing initial Target State Systems Environment and comparing against the service providers standard solution to determine where gaps exist, designing solutions to functionality gaps in the solution, and preparing data for mock conversions.

Transition/Migration Support
 

Assist agencies in transitioning/migrating to a service provider's system, to include activities required to design, test, and deploy in alignment with M3. Assistance may include: PM support such as creating a Project Management Plan (PMP), developing a project schedule and quality control plan, tracking risks and issues, providing status reports and project briefings; and Functional and Technical support to validate that the service provider's baseline system configuration and unit tests validate configuration changes, review functional and technical requirements for the Service Customer to approve, develop future state process flows, support data management/conversion activities, storing and archiving legacy data, document policies and standard operating procedures (SOPs) related to the use of new service provider systems, create Service Customer-specific training material and deliver supplemental training to Service Customer staff. Support may also include validation of configuration and controls with the Service Customer Functional and Technical SMEs to validate enhancements have met requirements. Unbiased configuration alternatives can also be provided for the Service Customer.

Technology Operations Support
 

Support services to sustain and enhance agency financial management systems including maintenance cycles and continuous improvement to support changes and ongoing requirements in alignment with M3. Support may include development, testing, implementation, operations and maintenance (O&M), information exchanges, service desk, related ancillary training.